TERMS AND CONDITIONS OF PURCHASE AND RETURN OF SERVICES

TERMS AND CONDITIONS OF PURCHASE AND RETURN OF SERVICES

1. General provisions.

1.1. These Terms and Conditions of Purchase and Return of Services (hereinafter referred to as the Rules) are a legal document which establishes the rights, obligations and responsibilities of the Buyer and the Seller of the Service.

1.2. The Seller reserves the rights to change, amend or supplement the rules at any time, considering the requirements established by law. The Buyer is being informed about the current rules and conditions at the moments of placing the order.

1.3. The right to purchase has:

1.3.1. persons who have reached the age of majority and whose legal capacity is not restricted by court order;

1.3.2. minors between the age of 14 and 18, with the consent of their parents or guardians, unless they independently dispose of their income.

1.3.3. legal entities;

1.3.4. authorised representatives of all the above persons.

1.4. By approving the rules, the Seller guarantees that in accordance with point 1.3 of the rules, the Buyer has the right to purchase the services via www.tka.lt website. 

1.5. The Agreement between the Buyer and the Seller is considered valid from the moment when the Buyer, having formed a shopping cart on the www.tka.lt website, selected the payment method and read the Seller's Rules, clicks the "Confirm Order" button (see item 4 “Service order, prices , payment procedure, deadlines”).

1.6. Every agreement between the Seller and the Buyer is stored in the TKA data base for unlimited time. 

2. Buyer’s rights and obligations. 

2.1. The Buyer has the right to purchase services available on the www.tka.lt website in accordance with the procedure specified by these Rules and other information sections of this website.

2.2. The buyer has the right to withdraw from the purchase and sale agreement with the Public Institution Transport Competence Agency, however in order to recover the payment, he must fill in the payment refund form via the system no later than 24 hours until the service provision date.

2.3. The buyer undertakes to accept the ordered services and pay the agreed price.

2.4. If the data provided in the Buyer's registration form changes, the Buyer must update the information immediately.

2.5. The buyer is obligated not to share his login details with third parties. If the Buyer loses the login data, he must immediately inform the Seller by e-mail info@tka.lt or by the means of communication specified in the “Structure and Contacts” section of the www.tka.lt website. 

2.6. By confirming the order, the Buyer agrees with these Rules and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.

3. Buyer’s rights and obligations. 

3.1. The Seller undertakes to ensure all the conditions for the Buyer to properly use the services specified on the www.tka.lt website.

3.2. If the Buyer tries to disrupt the stability and security of the Seller's work or fails to fulfil its obligations, the Seller has the right to immediately and without any notice restrict or suspend the Buyer's access to the www.tka.lt website or, in exceptional cases, cancel the Buyer's registration.

3.3. The Seller undertakes to protect the Buyer's personal data provided in the registration form of the www.tka.lt website, according to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), TKA Website Privacy Policy and other legislation governing the processing of personal data.

3.4. The Buyer’s personal data is stored not later than it is required by the purposes of data processing or provided by law.

3.5. The Buyer has all rights identified in Section VI of the TKA Website Privacy Policy.

3.6. Disclosure of Buyer's personal data is possible only for the purposes specified in Section V of the TKA Website Privacy Policy. 

4. Ordering of services, prices, payment procedure, deadlines.

4.1. The Buyer is allowed to purchase all of the services via www.tka.lt website 24 hours per day and 7 days per week.

4.2. The Agreement comes into force from the moment when the Buyer clicks the "Confirm order" button, the Seller confirms received order and sends the confirmation letter to the e-mail provided by the Buyer. 

4.3. All prices of the services on the website and in the formed order are indicated in euros, including VAT.

4.4. The Buyer pays for the services in one of the following ways:

4.4.1. Directly through the Paysera system or by the bank transfer. All the information required for the transfer can be found directly at the payment form or by following the link: https://tka.lt/oro-transportas/kategorija/avacijos-specialistams/egzaminavimo-klase/ 

4.4.2. Bank transfer - the payment when the Buyer transfers the money into the Seller's bank account at the nearest bank branch or post office.

5. Returns of services. 

5.1. The buyer can cancel the service no later than 24 hours until the service provision date. To receive the refund of his payment, the buyer must fill in the payment refund form in the system. No refunds will be given if the service is not cancelled or the refund request form is not submitted.

5.2. Payments are being refunded within 30 days to the account specified in the refund request form submitted through the registration account.

5.3. For more information regarding refunds the Buyer can write to payment@tka.lt, entering “Payment refund” in a subject field. 

6. Buyer’s and Seller’s responsibilities. 

6.1. The Buyer is fully responsible for the accuracy of all the personal data provided. If the Buyer does not provide accurate data in the registration form, the Seller is not responsible for the consequences and acquires the right to claim compensation for direct losses incurred.

6.2. The buyer is responsible for the actions performed using the www.tka.lt website.

6.3. The registered Buyer is responsible for the transfer of his login data to third parties. If the provided services are used by a third party who has logged in to the www.tka.lt website using the Buyer's login data, the Seller considers this person to be the Buyer.  

6.4. The Seller is released from any liability in cases where the damage arises due to the fact that the Buyer, despite the Seller’s recommendations and Buyer’s obligations, did not read these Rules, although he was given such an opportunity. 

6.5. If the Seller's website contains links to the websites of other companies, institutions, organizations or individuals, the Seller does not maintain, control or represent those websites and individuals and is not responsible for the information or activities performed there.

6.6. In case of damage, the guilty Party shall compensate the other Party for any direct loses incurred.

7. Marketing and information.

7.1. The seller may initiate any promotions and announce them on the www.tka.lt website.

7.2. The seller, without separate notice, has the right to change the terms or cancel the promotion. Any change or cancellation of the terms and conditions of the promotion is valid from the moment of their announcement. 

7.3. The Seller sends all notifications by the means of communication specified in the Buyer's registration form.

7.4. The Buyer sends all questions and notifications by the means of communications specified on  Seller's website https://tka.lt/oro-transportas/kategorija/avacijos-specialistams/egzaminavimo-klase/ .

7.5. The Seller shall not be responsible if the Buyer does not receive information or confirmation messages sent by the Seller due to the internet network or e-mail service provider network failures.

8. Final provisions.

8.1. These Rules of Purchase and Return of Services have been prepared in accordance with the laws and legal acts of the Republic of Lithuania. 

8.2. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If no agreement is reached, disputes shall be settled in accordance with the laws of the Republic of Lithuania.